Your First Visit
Directions
Ashley Masters Healing Arts is located at 1419 E. 7th St Charlotte NC 28204. The driveway is a one way street in between the day care and the gorgeous White House ( that’s me!) Parking is in the back, to the right. Enter through the back door, the restroom is on the right if you need it and the waiting room is to the left. Feel free to have a seat and I’ll come grab you momentarily! After the magic happens you’ll exit through the back driveway which dumps out onto Beaumont Ave. I can’t wait to hold space for you!
Your First Visit
Welcome
I'm so glad you're here.
Whether this is your first bodywork experience or your first visit to Ashley Masters Healing Arts Wellness Center, welcome.
Choosing to care for yourself is a beautiful act of remembrance. In a world that often asks us to move faster, give more, and push through, your session is an invitation to do the opposite—to slow down, soften, breathe deeply, and reconnect with yourself.
Every session is thoughtfully designed to meet you exactly where you are. Together, we'll create an experience that supports your body, calms your nervous system, and honors whatever season of life you find yourself in.
It is truly an honor to be part of your healing journey.
Before Your Appointment
Please complete your intake forms before your first appointment. This allows me to thoughtfully prepare for your visit and create a session that is safe, personalized, and supportive of your unique needs.
Your intake includes your health history, current concerns, goals, and any relevant information that will help me care for you well. Every session at Ashley Masters Healing Arts is customized, and your intake is an important part of that process.
Unless your health history changes, you'll only need to complete these forms once.
Before we begin your session, we'll spend a few moments connecting, reviewing your goals for the day, and discussing how you're feeling physically, emotionally, and energetically. From there, we'll create a plan together so your session meets you exactly where you are.
Arriving at the Wellness Center
Please plan to arrive a few minutes before your appointment so you can settle into the space without feeling rushed.
Because each appointment is reserved exclusively for you, sessions begin and end at their scheduled times. Arriving on time ensures you receive your full session while allowing me to remain respectful of every client's reserved appointment.
Finding Us
Ashley Masters Healing Arts Wellness Center
1419 E. 7th Street
Charlotte, NC 28204
Please note that GPS occasionally directs visitors to the wrong location.
The driveway is located directly off East 7th Street between the daycare and the beautiful historic white house (that's us!).
Parking is available behind the building on the right.
Enter through the back entrance. The restroom is immediately to your right, and the waiting area is just to your left. Please make yourself comfortable, and I'll come welcome you a few minutes before your appointment begins.
When your session is complete, you'll exit through the rear driveway onto Beaumont Avenue.
Preparing for Your Session
For the comfort and wellbeing of everyone in the practice, I kindly ask that you arrive freshly showered whenever possible.
If you're coming directly from work or simply need to freshen up before your appointment, complimentary personal care items are available for your use.
Wear whatever feels most comfortable. During your session, you'll always be appropriately draped, and only the area being worked will be uncovered. Your comfort, privacy, and sense of safety are always my highest priorities.
Most importantly, come exactly as you are.
There is nothing you need to fix, figure out, or prepare before you arrive. Simply show up. I'll meet you there.
During Your Session
This is your time.
You're welcome to talk, ask questions, share what's on your heart, or simply rest in silence. Some clients find themselves drifting into a deeply meditative state, while others appreciate conversation as part of their healing experience.
There is no right or wrong way to receive.
If at any point you'd like more or less pressure, an adjustment to the temperature, music, bolstering, or anything else that would help you feel more comfortable, please let me know. Your session is always collaborative, and your comfort matters.
After Your Session
Every body responds differently to bodywork and energy healing.
You may leave feeling deeply relaxed, lighter, emotional, energized, or simply more connected to yourself. Give yourself permission to move gently for the remainder of the day whenever possible.
Drinking plenty of water, nourishing yourself well, and allowing time for rest can help support your body's natural integration process.
Sometimes the deepest healing continues long after you leave the treatment room.
If You're Feeling Unwell
If you wake up feeling under the weather, please reach out.
If you're experiencing a fever, vomiting, persistent cough, runny nose, excessive sneezing, or any contagious illness, we'll happily find another time for your appointment.
Healing begins with listening to your body, and sometimes the most supportive thing we can do is give it the rest it needs.
Appointments are non-refundable; however, I gladly reschedule sessions due to illness, family emergencies, or other unexpected circumstances whenever possible.
Honoring the Space
Ashley Masters Healing Arts Wellness Center was created as a sanctuary for healing, restoration, creativity, and connection. Every room has been thoughtfully designed to offer a sense of calm, beauty, and belonging from the moment you arrive.
To support the wellbeing of every client, practitioner, and guest, the Wellness Center is a smoke-free, vape-free, alcohol-free, and drug-free environment.
Please refrain from smoking, vaping, consuming alcohol, or using recreational drugs before or during your visit. If you arrive visibly impaired, your appointment may be rescheduled for everyone's safety and wellbeing.
While you're here, I invite you to make yourself at home. Settle into the lobby, browse the library, admire the artwork, and enjoy the many plants that bring life to the space. Whether you're waiting for your appointment or lingering for a few quiet moments afterward, I hope you'll allow yourself to simply be here.
I simply ask that everything be treated with the same care and respect with which it was created and lovingly tended so it may continue to be enjoyed by everyone who walks through these doors.
Together, we help preserve the peaceful, welcoming atmosphere that allows this space to be a refuge for all who enter.
Thank you for helping care for this little corner of the world.
Questions?
If there's anything I can do to help you feel more prepared before your visit, please don't hesitate to reach out.
Email
ashleymastershealingarts@gmail.com
Scheduling Emergencies or If You're Lost
Text: 704.287.9552
Thank you for choosing Ashley Masters Healing Arts.
I look forward to welcoming you into the Wellness Center and supporting you on your journey toward greater ease, balance, and wellbeing.
May this be the beginning of a gentler relationship with your body, a quieter nervous system, and a deeper remembrance of the wisdom you've carried within you all along.
Policies & Shared Agreements
Creating a healing experience requires intention, presence, and mutual respect. The following policies help protect your reserved appointment, honor my time and preparation, and ensure that every client receives the same thoughtful level of care.
Thank you for taking a few moments to review them.
Booking Your Appointment
Full payment is required at the time of booking for all individual sessions, packages, trainings, workshops, and events unless otherwise noted.
Your payment reserves your appointment exclusively for you and allows me to intentionally prepare for our time together. From the moment you book, that space is held in your honor.
Cancellation & Rescheduling
Life happens, and sometimes plans change.
If you need to reschedule your appointment, I kindly ask for at least seven (7) days' notice.
Appointments canceled or rescheduled with less than seven days' notice will result in the forfeiture of the session payment. If your appointment is part of a package, one session will be deducted.
Because appointment times are reserved exclusively for you, last-minute cancellations rarely allow enough time to offer that space to another client, many of whom are waiting for an opening.
If you are experiencing a true emergency or unexpected family crisis, please reach out. While I cannot guarantee exceptions, I am always happy to have a conversation.
Refund Policy
Please book thoughtfully.
Ashley Masters Healing Arts does not offer refunds for any services, packages, trainings, workshops, events, gift certificates, or digital offerings.
Once purchased, all sales are final.
If you provide at least seven (7) days' notice, I am happy to reschedule eligible appointments.
Private Trainings
Private one-on-one trainings may be rescheduled with at least seven days' notice.
Group Trainings
If you need to cancel your participation in a group training with at least seven days' notice, your registration will be transferred to the waitlist for the next available offering of that training, space permitting.
Because each training requires extensive preparation, planning, materials, and reserved space, refunds are not available.
Gratuity
Many clients ask whether gratuity is expected.
While gratuities are always deeply appreciated, they are never expected.
The greatest compliment you can offer is your trust, your continued care, and referring someone you love.
Intake Forms
Please fill out all of the applicable forms prior to your appointment to ensure you receive your full appointment length. All forms much be received before your session can begin. Thank You
Pricing
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She's a gem! Ashley's passion and high level of skill shine through. Her intention and presence creates a wonderful experience for a deeply restorative time. And her space is magical to boot!
/CALLIE A./
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Had a fantastic session with Ashley. The healing energy that she brings to the table is incredible and so benefiting. I had developed a frozen neck and could not move my neck at all. Ashley was able to quickly accommodate me and spent an hour fixing my body. The time invested with Ashley was well spent and 100% aided in my quick recovery. I will be back for sure!! Hands down one of my best massage/energy experiences in Charlotte.
/CHELSEA C./
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Ashley is truly a master in the arts of healing! She is such a kind soul and a wonderful practitioner who offers so many amazing services. I have been fortunate enough to experience a number of the services provided and you can tell that she is intentional with each and every practice. The space is warm and inviting. I would highly recommend to anyone who is interested in trying any of the amazing services she offers!
/Dr. Lindsay P./